Customer Service Associate
Remote, USA
Full-time
Posted 2025-03-12
Customer Service Associate Responsibilities: ? Attending training sessions to grow knowledge of products and to develop customer service skills. ? Resolving phone, walk-in, mail, fax, and email customer inquiries... ? Processing and logging incoming calls into the CRM system. ? Identifying customer needs. ? Forwarding and escalating inquiries to relevant individuals and departments. ? Contacting customers to give them accurate feedback on the progress of their inquiries. ? Providing outstanding customer service. ? Updating customer information as required. ? Maintaining confidentiality of information. ? Performing other duties as the need arises.
Customer Service Associate Requirements: ? High school diploma, GED, or suitable equivalent. ? 1+ years of customer service experience, preferably in a related field. ? Successful completion of provided training. ? Proficient computer skills. ? Experience with CRM preferred. ? Proficient with MS Office suites. ? Excellent phone etiquette. ? Outstanding communication skills, both verbal and written. ? Strong people skills. ? Ability to sit at a desk for extended periods.
Company Description:
KPMG International Limited is an Anglo-Dutch multinational professional services network, and one of the Big Four accounting organizations
Similar Remote Jobs
Customer Service Associate
Posted on: 03-10-2024 00:00
Customer Service Rep
Posted on: 03-10-2024 00:00
Non-Conforming Loan Underwriter
Posted on: 03-10-2024 00:00
DATA ENTRY COORDINATOR
Posted on: 03-10-2024 00:00
Retail Payment Clerk
Posted on: 03-10-2024 00:00
Remote Sales Consultants
Posted on: 03-10-2024 00:00
Investor Relations Associate
Posted on: 03-10-2024 00:00
Market Research Interviewer
Posted on: 03-10-2024 00:00
Transcriptionist - Nights
Posted on: 03-10-2024 00:00
Transcription Services Expert
Posted on: 03-10-2024 00:00
TikTok Chat Moderator Jobs From Home $25/H ? (Data Entry)
Posted on: 24-01-2025 00:00
Virtual Executive Assistants for US Based Companies - Work From Home
Posted on: 04-11-2024 05:38
Yelp Data Entry Specialist ? Apply Now
Posted on: 09-08-2024 00:00
Advertising Sales - Remote Job at TheJRWA.com in West Palm Beach
Posted on: 11-12-2024 17:46
Provider Data Service Specialist - Fully Remote
Posted on: 16-07-2024 19:03
Part- Time Work from Home Sales: Hiring Immediately
Posted on: 10-12-2024 18:34
Customer Service - Event Expert
Posted on: 16-01-2025 19:16
Work From Home Amazon Customer Service Job ? Part-Time
Posted on: 31-01-2025 10:02
Technical Support Data Engineer (Fully Remote in India)
Posted on: 28-10-2024 09:49
Southwest Airlines Careers Remote ? Carrilloadventures ? MySmartPros
Posted on: 04-11-2024 05:37