Account Manager - Inside Sales

Description

There?s never been a more exciting time to join United Airlines. We?re on a path towards becoming the best airline in the history of aviation. Our shared purpose ? Connecting People, Uniting the World ? is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers... and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we?re growing ? in the years ahead, we?ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy, and well-traveled. From employee-run 'Business Resource Group' communities to world-class benefits like parental leave, 401k, and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

At United, we strive to provide only the best travel experiences ? to our customers and our clients. Our Sales team works closely with travel agencies, United travel departments, corporate clients and more to provide phenomenal customer solutions that lead to fruitful business relationships. And through valued customer feedback, optimized partnerships, and innovative sales strategies, Sales continues to be the largest revenue-generating department at United.

Key Responsibilities:

The Account Manager - Inside Sales remotely handles a large portfolio of small to mid-sized corporate accounts. Their primary focus is to increase revenue, share and enhance program profitability through analysis, contract development and account management. They demonstrate understanding of the customer?s travel patterns, key doer priorities and travel management practices. They apply consultative selling and sales marketing practices and tools to enhance United's position within a portfolio of accounts.
? Portfolio maximization and opportunity analysis: develops, negotiates, implements and measures results for sales strategies and supporting tactics that drive revenue and share growth for assigned accounts. Improves share premium growth and ROI by implementing pricing and Mileage Plus incentives and using OBT display tactics in highly competitive markets and most lucrative revenue streams.
? Carefully monitors performance data and ensures that action is taken to quickly address opportunities and threats.
? Account management, business planning, and administration: engages in day-to-day account management responsibilities, including resolution of service issues, gathering competitive intelligence, account planning, monthly/quarterly reviews, performance reporting, budgeting, and preparing client-facing presentation materials.
? Portfolio management: Grow portfolio results by applying segmented strategies that are supported by sales marketing practices to engage accounts at scale.

This is a remote role, with the potential to travel up to 10% of the time to attend quarterly meetings.

The job posting end date is 10/14/24.

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the ?desired? qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

Qualifications

What?s needed to succeed (Minimum Qualifications):
? Bachelor's Degree or equivalent work experience
? 2+ years of sales experience
? General understanding of sales
? Demonstrated general business acumen and financial proficiency
? Proficiency in key business computer applications (ex. MS Office)
? Communication and analytical ability
? Bold, energetic, results oriented
? Ability to cultivate business partnerships
? Ability and willingness to relocate
? Must be legally authorized to work in the United States for any employer without sponsorship
? Successful completion of interview required to meet job qualification
? Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):
? MBA or other advanced degree
? CTE, GLP, or other certification
? Selling experience and/or basic knowledge of the airline/travel industry
? Salesforce/CRM system experience
? Experience or knowledge in Finance, Network Planning, Revenue Management, Marketing, Loyalty, and Alliances

The salary for this position is $57,450 to $84,260, dependent on job-related, non-discriminatory factors such as experience, education, and skills. This range is based on a full-time schedule. Bonus eligible: yes.

At United, we offer a competitive compensation package, with benefits including medical, dental, vision, life, accident and disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) plan with employee and company contribution opportunities, and flight privileges.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact [email protected] to request accommodation.

Salary and benefits information is being included in this job posting in accordance with Colorado state law.

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT

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