Amazon online jobs
The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.Summary Of Responsibilities
Effectively communicate in a clear and professional manner at all times
Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
Effectively manage sensitive cases by reporting up the escalation matrix
Demonstrate excellent time-management skills
Maintains or exceeds targeted performance metrics
Actively seek solutions through logical reasoning and identify trends to suggest process improvements
Basic QualificationsQualitative Requirements?Graduation in any specialization from a recognized university.?Excellent communication skills (written and verbal) in English language.?Ability to communicate correctly and clearly with all customers?Good comprehension skills ? ability to clearly understand and state the issues customers present?Ability to concentrate ? follow customers issues without distraction to resolution?Work successfully in a team environment as well as independently?Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer?Excellent typing skills?Demonstrates an ability to successfully navigate websites?Demonstrates a proficient knowledge of email applications
Similar Remote Jobs
Amazon online jobs
Posted on: 23-01-2025 00:00
Target careers remote
Posted on: 23-01-2025 00:00
Amazon careers remote jobs
Posted on: 23-01-2025 00:00
Amazon chat Support jobs Work from home | Live Chat Jobs
Posted on: 23-01-2025 00:00
Amazon warehouse jobs
Posted on: 23-01-2025 00:00
Target hiring
Posted on: 23-01-2025 00:00
State farm careers
Posted on: 23-01-2025 00:00
Amazon flex warehouse jobs
Posted on: 23-01-2025 00:00
Delta airlines careers remote
Posted on: 23-01-2025 00:00
Amazon work from home customer service jobs
Posted on: 23-01-2025 00:00
Remote Customer Service Representative
Posted on: 13-08-2024 00:00
Manager, Advanced Analytics, New Business
Posted on: 23-09-2024 00:00
Cloverleaf Developer :: Remote :: Fulltime
Posted on: 04-09-2024 00:00
Delta Airlines (Remote Jobs) ? Data Entry Positions Available
Posted on: 05-11-2024 03:45
Intern: Summer 2025 - Finance Center of Excellence (Remote)
Posted on: 01-11-2024 07:55
Remote Payroll Data Entry Specialist
Posted on: 25-08-2024 00:00
Inside Sales (Work from Home)
Posted on: 06-12-2024 06:00
Weekend Billing Assistant (Friday-Tuesday)
Posted on: 08-01-2025 08:06
Program Manager, Corporate Compliance and Quality (CCQ) Internal Evaluation Program (IEP)
Posted on: 10-12-2024 18:34
Bookkeeping Manager, Part time - Remote
Posted on: 16-07-2024 18:44