Amazon Remote Customer Service No Experience jobs

Job Summary

Job Type: Full-Time/Part-Time

Salary: Hourly

Working Hours: Flexible Schedule

Company: Amazon

Location: Remote

Amazon is looking for dedicated individuals to join our Customer Service team. This role offers a flexible schedule with the opportunity to work from the comfort of your own home. We provide full training and no prior experience is required. Enjoy a range of benefits including health, dental, paid training, and paid vacations.

Job Description

Amazon is on a mission to be Earth? most customer-centric company, where people can find and discover anything they want to buy online. As a Customer Service Associate, you will play a critical role in delivering timely, accurate, and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sale problems.

### Requirements

1. High school diploma or equivalent.

2. Proficiency in basic computer applications, especially Microsoft Office.

3. Strong communication skills, both written and verbal.

4. Ability to navigate the Internet, email, and chat tools.

5. Problem-solving skills and the ability to think analytically.

6. Ability to work in a fast-paced environment.

7. Must be at least 18 years old.

### Responsibilities

1. Provide excellent customer service by promptly responding to customer inquiries.

2. Resolve customer issues using provided tools and resources.

3. Process customer orders and handle returns efficiently.

4. Assist customers with tracking their orders and updating account details.

5. Collaborate with different departments to resolve complex issues.

6. Maintain customer satisfaction and uphold the company? standards.

7. Provide accurate and complete information to resolve customers’ questions and complaints.

### Benefits

– Health, Dental, and Vision Insurance

– Paid Training

– Paid Vacation and Sick Leave

– Retirement Plan

– Flexible Work Hours

– Employee Discounts on Amazon products

– Career Advancement Opportunities

### Educational Qualifications

– High school diploma or equivalent is required.

### Experience

– No prior experience is required. All new hires will attend paid training sessions to understand company policies and customer service protocols.

Company Overview

Amazon is a global leader in e-commerce, cloud computing, digital streaming, and artificial intelligence. Founded in 1994, Amazon has grown to become one of the most influential economic and cultural forces in the world. Our primary mission is to be Earth? most customer-centric company. We believe in putting our customers first and creating an inclusive environment for all employees. Join us and be part of an organization committed to innovation and excellence.

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