Call Center Rep, Guest Service Call Ctr (Lake Buena Vista FL) FT Bench - Walt Disney World Resort

Join the Guest Services Call Center as a Call Center Representative!Call Center Representatives help Guests and Cast Members who call the Guest Service Call Center! They provide resources, information and resolution for Guests staying at a Walt Disney World Resort
They also handle phone calls for executives and emergency calls
This Full Time position requires full availability and is located... inside a high-volume call center with a 24/7 operation.The starting pay rate for this position is $17.50/hour.Basic Qualifications : Experience in a customer service or contact center environmentComputer proficiency within a Microsoft Windows environment and working on dual monitorsCapacity to handle conflict resolution and make decisions through balance of integrity and partner resourcingAdaptability to the fluctuating needs of our operationsMaintain discretion and Guest confidentialityWritten and verbal communications skillsThree weeks of Full availability during TrainingFlexible with work schedule, including weekends holidays and overnight shiftsAdditional Information : Our Benefits: Disney offers a rewards package to help you live your best life
This includes health and savings benefits, educational opportunities and special extras that only Disney can provide
Learn more about our benefits and perks at [Link available when viewing the job] Disability accommodation for employment applicationsThe Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities
If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email [Email available when viewing the job] with your request
This email address is not for general employment inquiries or correspondence
We will only respond to those requests that are related to the accessibility of the online application system due to a disability.The Walt Disney Company is an equal opportunity employer
Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status
Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.KEYWORD: WDWCasting, WDW Casting, Reservations, CallCenter

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