Chat Support Representative
The Support Associate is responsible for engaging with our vibrant community of veterinary professionals to support them in their critical purchasing decisions and processes through the use of the Vetcove platform.
Members of the support team work collaboratively to help provide our users an excellent experience on our platform through live chats, phone calls, emails, internal discussion boards, and platform demos This role plays a pivotal part in ensuring a positive and delightful day-to-day experience for every user leveraging the platform for their supply ordering needs.
? What you'll do
? Support existing Vetcove users by responding to user inquiries via live chat, email, and phone in a timely manner
? Troubleshoot issues quickly and explain scenarios/solutions in an easily digestible and effective manner
? Handle various daily and weekly admin responsibilities, such as proactive account management, item issue reports, item reviews, credit approvals, and more
? Work cross-functionally to provide our engineering, partner, and corporate teams with information on feature requests and recommendations for enhancements to our tools
? Work with vendor and industry partners to streamline communication and alerts between systems
? Help to continuously develop and expand processes in order to streamline support workflows
Similar Remote Jobs
Chat Support Representative
Posted on: 21-02-2025 00:00
ATT Careers Remote
Posted on: 21-02-2025 00:00
Online Teachers Needed
Posted on: 21-02-2025 00:00
Content Operations Coordinator
Posted on: 21-02-2025 00:00
Medical Transcriptionist (Remote)
Posted on: 21-02-2025 00:00
Remote Cantonese Transcriptionist/Translator
Posted on: 21-02-2025 00:00
Healthcare Billing Specialist-remote
Posted on: 21-02-2025 00:00
Lodging Specialist (Virtual)
Posted on: 21-02-2025 00:00
Data Entry (Remote)
Posted on: 21-02-2025 00:00
Remote Sales Agent
Posted on: 21-02-2025 00:00
Senior Clinical Administrative Coordinator - Honolulu, HI
Posted on: 23-02-2025 00:00
Bilingual Customer Experience Associate III
Posted on: 22-10-2024 05:27
Sales Professional-Work from Home-Flexible Hours
Posted on: 22-09-2024 00:00
Pharmacy Technician - Physician Contact - Work From Home
Posted on: 23-02-2025 00:00
Administrative Data Entry (Work at home) Entry Level
Posted on: 13-12-2024 17:47
Retail Execution Specialist - Miami, FL(BODYARMOR)
Posted on: 27-12-2024 04:28
Virtual Sales Representative - Plumbing - Atlanta
Posted on: 20-01-2025 06:21
(Remote Jobs No Experience) Southwest Airlines Remote Work At Home ? Apply Now
Posted on: 16-09-2024 00:00
Remote Entry Level Customer Service Representative
Posted on: 27-02-2025 00:00
Customer Service Team Lead - Remote
Posted on: 27-02-2025 00:00