Cigna careers remote
As an Intake Representative in eviCore healthcare?s Non-Clinical Call Center, you will serve as the main point of contact for inbound callers as you manage their benefits needs from start to finish. This includes processing requests for service, speaking with physicians? offices and sites where the procedures will take place, as well as capturing and entering the necessary demographic and medical information in order to build the case file. You will also provide status updates and serve as a liaison to our clinical staff when needed.
Upon joining us, you will attend 6 weeks of in-depth training to help ensure your success here at eviCore healthcare. After training, a mentor and supervisor will guide your performance as you take inbound calls from doctor's offices and/or diagnostic centers, through a computer generated system. The ability to multitask will be key, as you will be listening, entering information, completing Internet searches, and asking probing questions. Specifically, you will:
Process Review of Service Request notifications that do not require certification of medical necessity
Promptly transfer Review of Services calls which cannot be completed via the formal script to a Clinical First Level Reviewer or Medical Reviewer for completion
Work with sites, patients and physician?s offices to investigate and resolve any pre-certification questions or concerns and preempt unanticipated issues
Provide professional, courteous and accurate information to all callers
What You Should Have
Similar Remote Jobs
Cigna careers remote
Posted on: 23-01-2025 00:00
Chewy careers remote
Posted on: 23-01-2025 00:00
Sitel work from home
Posted on: 23-01-2025 00:00
Amazon online jobs work from home no experience
Posted on: 23-01-2025 00:00
Walgreens careers remote
Posted on: 23-01-2025 00:00
Delta careers remote
Posted on: 23-01-2025 00:00
Online jobs for stay at home moms
Posted on: 23-01-2025 00:00
BCBS careers remote
Posted on: 23-01-2025 00:00
ATT careers remote
Posted on: 23-01-2025 00:00
Carnival cruise careers remote
Posted on: 23-01-2025 00:00
Immediate Opening: Remote Customer Service Representative with Competitive Pay
Posted on: 31-01-2025 10:02
ETL Developer (Remote)
Posted on: 19-12-2024 18:03
Air Booking Coordinator (100% Remote Position)
Posted on: 24-01-2025 04:52
CUSTOMER SERVICE REPRESENTATIVE
Posted on: 08-12-2024 17:19
Senior Software Developer
Posted on: 27-08-2024 00:00
Online Data Entry jobs for Teens ? The EliteJob In UAE
Posted on: 19-02-2025 06:29
Administrative Assistant (Remote)
Posted on: 13-12-2024 17:48
Remote K-12 Tutor | Flexible Scheduling
Posted on: 27-09-2024 00:00
(Online Remote Job) Apple Home Advisor Jobs: Join Our Customer Service Center
Posted on: 22-11-2024 05:34
Full-Time Live Chat Support at Hamodia | Hunt Remotely
Posted on: 20-08-2024 00:00