Client Experience Associate - Part time - Remote

Remote, USA Full-time Posted 2025-03-12

Overview
As a Client Experience Associate at Titan, you will be a key point of contact for investors during tax season, providing exceptional customer service and support.
In Short
? Respond to customer requests via chat and email
? Resolve customer issues and develop best practices
? Assist with KYC/AML operations and account onboarding
? Translate customer needs into recommendations for CX and engineering
? Work part-time, Monday-Thursday (27 hours/week)
? Join a small team with a significant impact
? Be part of a vibrant in-person culture
? Competitive cash compensation and equity packages
? Opportunity to influence the Titan roadmap
? Work in a fast-paced, innovative environment
Requirements
? 2+ years in a Customer Experience/Service role
? Ability to handle challenging customer issues with empathy
? Skilled in troubleshooting technical issues
? Exceptional written and communication skills
? Familiarity with customer support platforms like Zendesk
Benefits
? Competitive compensation packages
? Opportunity for full-time employment after contract
? Work with world-class investors
? Be part of a bold vision in finance
? Impactful role in a growing company

Apply for the Job

Client Experience Associate - Part time - Remote

Similar Remote Jobs

Client Experience Associate - Part time - Remote

Entry Level Customer Service Sales (Work From Home)

Marketing Internship for High School and College Students

Louisiana Remote OT Job Full Time, Competitive Pay

Benefits Advisor (Full time) - Work from home

Benefits Specialist (Work from home) - Flexible hours

Morning Live Chat Agent ? Work from Home

PT Remote Sales Rep Uncapped Commission Flex Hours

Data Entry Compliance Processor I - Remote Opportunity

Product Tester ? Android App (No Experience Needed)

Centralized Pharmacy Technician - Order Entry-Remote--QS1 Experience Preferred

Construction Supplies Sales Representative

Merchandiser Full Time - Elk River

Disney Remote Programming Job $26/Hour ? mysmartpros

Sales & Service Representative (Universal Banker)

Guest Experience & Retention

Income Tax Manager, Foreign Provision

Senior Data Engineer, Airbnb for Real Estate

Customer Service Representative - Chat

Top Paying Remote Customer Service Job - 19 Per Hour