Client Support Representative

Job Summary

Job Type: Full-Time

Salary Unit: Hourly

Company: Amazon Inc.

Location: California

Benefits: Health Insurance, Dental Insurance, Paid Training, Paid Vacations, 401(k) matching, Employee Discounts

Job Description

Amazon Inc. is seeking a dedicated and customer-focused Client Support Representative to join our team in California. As a Client Support Representative, you will play a key role in ensuring our clients receive the highest level of service and support.

Responsibilities

– Respond to client inquiries via phone, email, and chat in a timely and professional manner.

– Resolve client issues and escalate as necessary to ensure satisfaction.

– Provide detailed information about Amazon’s products and services.

– Maintain accurate records of client interactions and transactions.

– Collaborate with other departments to improve client experiences.

– Assist clients with troubleshooting and navigating our systems.

Requirements

– Excellent communication skills, both written and verbal.

– Strong problem-solving abilities and attention to detail.

– Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

– Customer service experience is a plus.

– Basic computer skills and familiarity with Microsoft Office.

– Must be authorized to work in the United States.

Educational Qualifications

– High School Diploma or equivalent (required)

– Associate? Degree or higher (preferred)

Experience

– Previous experience in a client support or customer service role is preferred but not mandatory.

Company Overview

Amazon Inc. is a global leader in online retail and technology services. We pride ourselves on our commitment to innovation and customer satisfaction. Our team members are dedicated to improving the lives of our customers and driving the industry forward.

Why Join Amazon?

Joining Amazon means being part of a dynamic and diverse team committed to excellence. We offer a comprehensive benefits package, opportunities for career growth, and a supportive work environment. At Amazon, your contributions are recognized and valued.

Equal Opportunity Employer Statement

Amazon Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Apply today and become a part of the Amazon family!

Apply Job!