Customer Service Associate - Work From Home
POSITION SUMMARY
? This position is responsible for managing major business accounts and providing order management and customer care to the Corporate Sales Team. Main duties include customer service support, order management, preparation for electronic and manual order entry, account maintenance and sales support to the Corporate Sales Team
...
ESSENTIAL DUTIES AND RESPONSIBILITIES
Major responsibilities: ? Must have excellent verbal and written communication skills in order to interact professionally with customers and employees at all levels of the organization ? Must be able to accommodate changing work schedules, which will include weekends and late hours during the Holiday. ? A proven ability to use discretion in working with confidential information is essential. ? Must be self-motivated detail oriented with the ability to organize multiple tasks and produce results with exact deadlines in an environment with frequent interruptions ? Extensive knowledge in order entry and customer service within CCS ? Strong customer service skills ? Inbound calls (i.e. external customers, internal callers, transfers, questions, etc.) ? Process a variety of orders ? Customer service requests ? Emails ? Emailed Holds Report and Holds Worker Console ? Viewer System Console ? Support Management Dashboard in Salesforce ? Customer Contact Tool ? Proficiency in MS Office ? Proficiency in MS Excel ? Must be a team player
Other customer service duties may be assigned Requirements: ? Proficiency in MS Office ? Proficiency in MS Excel
Similar Remote Jobs
Customer Service Associate - Work From Home
Posted on: 28-08-2024 00:00
Work From Home Part Time Jobs (Remote)
Posted on: 28-08-2024 00:00
Part Time Data Entry Clerk - Remote
Posted on: 28-08-2024 00:00
Remote Sales Specialist Wanted: Work from Anywhere
Posted on: 28-08-2024 00:00
Remote Bookkeeping, Accounting, Tax and Audit Positions
Posted on: 28-08-2024 00:00
Product Testing Specialist ? Work from Home
Posted on: 28-08-2024 00:00
Customer Service Representative - Contract to Hire
Posted on: 28-08-2024 00:00
Medical Coder - Remote (Idaho & Washington)
Posted on: 28-08-2024 00:00
Remote IT Opportunities at Aberdeen Proving Grounds(APG)
Posted on: 28-08-2024 00:00
Customer Service Representative - Remote - Full-Time
Posted on: 28-08-2024 00:00
Lead Performance Manager, Social
Posted on: 31-01-2025 09:57
Strategic Account Executive, CVS Pharmacy Healthcare Solutions
Posted on: 20-11-2024 13:46
Junior Customer Support Specialist (Remote)
Posted on: 31-01-2025 09:58
Fedex Remote Jobs Customer Service - Immediate Openings
Posted on: 27-02-2025 00:00
Now Hiring: Temporary Mobile Data Entry Specialists - Flexible Hours | Great for Extra Income | 1-2 Month Opportunity!
Posted on: 27-02-2025 00:00
Apple Remote Jobs From Home (Senior Production Manager) $22/Hour
Posted on: 27-02-2025 00:00
Director Product Design, Decorative Accessories - Home
Posted on: 24-10-2024 05:38
Target work from home
Posted on: 21-11-2024 08:14
Part-time Faculty, Philosophy -- Remote | WFH
Posted on: 16-07-2024 19:05
Customer Care Specialist - Healthcare (Remote)
Posted on: 04-11-2024 05:37