Customer Service (Mail and Chat)

Remote, USA Full-time Posted 2025-08-02

Job Description
? Reply and respond to all Tickets on our System
? Ability to diagnose and troubleshoot basic technical issues
? Ability to provide step-by-step technical help, both written and verbal
? Talk clients through a series of actions, either via phone, email or chat, until they?ve solved a technical issue

Job Requirements
? It is a hosting company so you should have at least 3 years of technical experience ex orange or WE or software/Hosting Company.
? Excellent problem-solving and communication skills
? Experience in Technical Support for at least 3 years
? English level is at least very good
? Max age is 30
? Sales experience is preferred
? Nasr city or Misr el Gdeda residents or Shoubra Misr or Fifth of settlement or Hadaya Elzaytoun preferred
? Grads only
? Males and Females are welcome to apply

Work Conditions :

Rotational shifts from 9.00 am to 5:00 pm which is work from the office or from 5.30 PM to 2.00 AM work from home
? 2 Days off is fixed but it changes every month
? Hybrid
? Training one month paid

Company Benefits:
? Career path
? Medical and social insurance provided.
? We work in software and web server hosting so you are gonna learn new things.
? Healthy and friendly environment
? Gaming Area to enjoy your break time

Apply Job!

Apply for the Job

Customer Service (Mail and Chat)

Similar Remote Jobs

Customer Service (Mail and Chat)

Work from Home Customer Service

Wordpress Developer (Part - Time)

Online Personal Trainer- Part Time

Analyst For Amazon Fba/Data Entry

Remote Spring Boot Developer Jobs

Amazon Prime Video Marketing Expert

Cloud Computing Engineer - Trainee

Bilingual Part-time Evening/Weekend Crisis Intervenor

WFH Call Center Representative Remote

Live Chat Specialist ? Remote Work

Retail Account Support ? Costco

Senior Compliance Specialist, Complaints Oversight

Chat Support Specialist - Remote / Entry Level / No Phone

Apple Jobs (Remote) Home Office

Online Elementary Interventionist - Remote

Part-Time Social Media Manager (Remote)

Customer Service Representative, E-Commerce

Work from Home ? Phone App Testing (No Experience / Fully Remote)

AI Film & Video Editor Apprentice - remote