Customer Service ( Remote )
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer?s problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
? Excellent customer care and focus; ability to assess customers? needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
? Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
? Ability to learn and follow all customer service procedures and policies
? Strive to meet and go above personal and team target goals
? Record, organize and file customer interactions and account changes
? Able to up-sell if needed
? Able to schedule call back and appoints to resolve customer needs
Requirements
? Previous experience in customer support, client services, sales, or a... related field
? Excellent at communicating over the phone and other communication platforms
? Basic computer skills and experience
? Able to multitask
? Excellent time management and prioritization skills
? Ability to listen actively, relay information, and answer questions and/or concerns.
? Customer-focused for positive customer experience and resolution
? Health Insurance (dental and vision included)
? Excellent retirement plan
? Tremendous upward mobility into other positions and management
? Flexible hours
? Remote Position(s) available (work from home)
Benefits
? Health Insurance (dental and vision included)
? Excellent retirement plan
? Tremendous upward mobility into other positions and management
? Flexible hours
? Remote Position(s) available (work from home
Similar Remote Jobs
Customer Service ( Remote )
Posted on: 12-11-2024 02:59
3rd Shift Full-Time Warehouse Worker
Posted on: 12-11-2024 02:59
Remote Release of Information Specialist
Posted on: 12-11-2024 02:59
Data Entry Specialist - Remote
Posted on: 12-11-2024 02:59
Part-Time Virtual Assistant- Phoenix, AZ
Posted on: 12-11-2024 02:59
Pharmacy Technician, Clinical/MTM - Remote
Posted on: 12-11-2024 02:59
Weekend Shift Caf?Staff Member
Posted on: 12-11-2024 02:59
Virtual Travel Scheduling Assistant-Entry Level
Posted on: 12-11-2024 02:59
Accounts Payable/Payroll Clerk-Specialist - (Non-Remote)
Posted on: 12-11-2024 02:59
Online Order Filling Team Associate
Posted on: 12-11-2024 02:59
Remote Service Desk Analyst or IT Technical Support Analyst
Posted on: 21-11-2024 08:14
Teleperformance hiring Freshers and Experienced candidates for Support role
Posted on: 02-02-2025 00:00
American Airlines Careers Work- American Airlines//From home
Posted on: 04-11-2024 05:37
Remote Videographer for Motorcycle YouTube Channel (Entry-Level) - Contract to Hire
Posted on: 15-09-2024 00:00
Guided Solutions Contact Center Remote Position (Onsite Training- Hoover, AL)
Posted on: 07-12-2024 04:21
Flexible Remote Content Moderation | Earn $25-$35/hr from Home
Posted on: 07-09-2024 00:00
Chief NLP Scientist
Posted on: 03-01-2025 07:35
Dog Walker / Dog Sitter
Posted on: 30-09-2024 00:00
Amazon Delivery Driver
Posted on: 23-10-2024 04:42
Work-from-Home | Part-time Sales | Fort Wayne, IN
Posted on: 20-01-2025 00:00