Customer Service ( Remote work )

Remote, USA Full-time Posted 2025-03-12

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties And Responsibilities
? Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
? Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
? Ability to learn and follow all customer service procedures and policies
? Strive to meet and go above personal and team target goals
? Record, organize and file customer interactions and account changes
? Able to up-sell if needed
? Able to schedule call back and appoints to resolve customer needs

Requirements
? Previous experience in customer support, client services, sales, or a related field
? Excellent at communicating over the phone and other communication platforms
? Basic computer skills and experience
? Able to multitask
? Excellent time management and prioritization skills
? Ability to listen actively, relay information, and answer questions and/or concerns
? Customer-focused for positive customer experience and resolution
? Health Insurance (dental and vision included)
? Excellent retirement plan
? Tremendous upward mobility into other positions and management
? Flexible hours
? Remote Position(s) available (work from home)

Benefits
? Health Insurance (dental and vision included)
? Excellent retirement plan
? Tremendous upward mobility into other positions and management
? Flexible hours
? Remote Position(s) available (work from home)

Apply Job!

Similar Remote Jobs

Customer Service ( Remote work )

Posted on: 22-11-2024 05:34

Customer Service Representative (Remote)

Posted on: 22-11-2024 05:34

Virtual Receptionist - Work From Home

Posted on: 22-11-2024 05:34

Senior 2D Anime Animator - Freelance

Posted on: 22-11-2024 05:34

Fully Remote Healthcare Call Center Agents

Posted on: 22-11-2024 05:34

Contract Technical Recruiter (SF or Remote)

Posted on: 22-11-2024 05:34

Work at home Data Entry Clerk - Part Time

Posted on: 22-11-2024 05:34

NonDuke Student/Intern

Posted on: 16-07-2024 18:50

Video Editor for a YouTube Channel (Remote)

Posted on: 08-07-2024 05:51

Remote - Customer Support Management

Posted on: 02-02-2025 00:00

Amazon Flex Delivery Driver - Earn /hr

Posted on: 11-11-2024 03:51

Selling Partner Support Associate

Posted on: 16-07-2024 18:39

Remote Customer Service

Posted on: 16-07-2024 18:55