Customer Service (remote work )
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer?s problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties And Responsibilities
? Excellent customer care and focus; ability to assess customers? needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
? Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
? Ability to learn and follow all customer service procedures and policies
? Strive to meet and go above personal and team target goals
? Record, organize and file customer interactions and account changes
? Able to up-sell if needed
? Able to schedule call back and appoints to resolve customer needs
Customer Service Job Requirements And Qualifications
? Previous experience in customer support, client services, sales, or a related field
? Excellent at communicating over the phone and other communication platforms
? Basic computer skills and experience
? Able to multitask
? Excellent time management and prioritization skills
? Ability to listen actively, relay information, and answer questions and/or concerns
? Customer-focused for positive customer experience and resolution
? MUST RESIDE IN CALIFORNIA
Benefits
? Health Insurance (dental and vision included)
? Excellent retirement plan
? Tremendous upward mobility into other positions and management
? Flexible hours
? Remote Position(s) available (work from home)
Powered by JazzHR
q37xA5p37R
Similar Remote Jobs
Customer Service (remote work )
Posted on: 31-01-2025 09:58
LinkedIn Ads Specialist (Part-Time, Freelance)
Posted on: 31-01-2025 09:58
Hourly Remote Live Chat Assistant
Posted on: 31-01-2025 09:58
Seasonal Back-Half Days Yard Coordinator
Posted on: 31-01-2025 09:58
Delivery Station Customer Service Associate
Posted on: 31-01-2025 09:58
Remote NOC Technician- 3rd shift?/overnights
Posted on: 31-01-2025 09:58
Remote Product Testing Review Writer
Posted on: 31-01-2025 09:58
Environment Artist - Hard Surface
Posted on: 31-01-2025 09:58
Google Ads Specialist ? Remote
Posted on: 31-01-2025 09:58
Entry-Level Online Chat Support Specialist
Posted on: 31-01-2025 09:58
Ticket/Gate Agent (Customer Service Agent) - TUS
Posted on: 11-12-2024 17:46
ATT Careers Remote
Posted on: 21-02-2025 00:00
Entry-Level Data Scrutiny Clerk (Remote)
Posted on: 03-12-2024 06:01
Delta Airlines Data Entry Remote Jobs (Part-Time) ? Earn $25/Hour
Posted on: 07-09-2024 00:00
Hybrid Pro Outside Sales Enablement Consultant with verification
Posted on: 05-01-2025 17:58
Entry Level Amazon Data Entry Jobs ? Remote ? Hiring Work From Home Jobs
Posted on: 02-12-2024 03:10
Client Support Manager - Work from home
Posted on: 22-10-2024 05:26
Call Center Representative - Onsite & Work From Home - AZ
Posted on: 10-10-2024 00:00
Service Desk Specialist/Live Chat Agent
Posted on: 16-11-2024 00:00
Senior Associate, Data & Technology, Data Analyst (Remote)
Posted on: 04-12-2024 05:42