Customer Service Rep - Remote
Our agents are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your... potential can take you anywhere you want to go.
Your Responsibilities
? Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
? Calmly attempt to resolve and de-escalate any issues
? Escalate interactions when necessary and appropriate
? Respond to requests for assistance and/or possible processing payments
? Track all call-related information for and reporting purposes
? Provide feedback on-call issues
? Upsell if required
Qualifications: ? High School Diploma or equivalent ? 6 months Customer Service experience minimum (not required) ? Be proficient in PC operation and navigation ? Have excellent communications skills, both oral and written ? Ability to work in a constantly changing and fast-paced environment ? Ability to stay composed and objective ? Strong listening skills
Requirements for working remotely:
? High-Speed Internet required
? Dedicated workspace
? Able to navigate and use a computer
? Cell phone - calling and texting
Benefits of working with us:
? Very Flexible environment/schedule
? Working with little or no supervision
? Work remotely from your home
? Lots of different travel-related perks as well as some other perks
? Family environment
Similar Remote Jobs
Customer Service Rep - Remote
Posted on: 20-08-2024 00:00
Residential Caregiver with Weekly Pay
Posted on: 20-08-2024 00:00
Data Entry Specialist - Remote
Posted on: 20-08-2024 00:00
Delta Airlines Remote jobs(Customer Service)
Posted on: 20-08-2024 00:00
WFH Entry Level Benefit Rep
Posted on: 20-08-2024 00:00
Call Center Representative, Remote Job
Posted on: 20-08-2024 00:00
Customer Support Representative (Fully Remote)
Posted on: 20-08-2024 00:00
Help Desk Support Customer Service
Posted on: 20-08-2024 00:00
Remote Power BI Data Analyst
Posted on: 20-08-2024 00:00
Backend Engineer - Python, Django
Posted on: 20-08-2024 00:00
(Remote) Part-Time Spanish Instructor
Posted on: 07-08-2024 00:00
Accounts Receivable Coordinator
Posted on: 16-07-2024 18:43
Delivery Driver (Part-Time: Hillsborough County)
Posted on: 04-02-2025 19:18
Receptionist - Centralized Scheduling (Remote, Hybrid or On-Site)
Posted on: 26-09-2024 00:00
Entry Level: Patient Research ? Digitech ? Remote (No Experience/Degree Jobs)
Posted on: 20-01-2025 00:00
Bookkeeping Manager, Part time - Remote
Posted on: 16-07-2024 18:41
Amazon Delivery Driver
Posted on: 13-08-2024 00:00
Patient Service Representative I
Posted on: 27-11-2024 06:07
Senior Commerce Deal Writer, Nights and Weekends (Remote)
Posted on: 29-10-2024 05:43
Coordinator, Business Affairs (20th Television) Burbank, CA, USA
Posted on: 11-11-2024 03:52