Customer Service Rep - Remote
Our agents are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your... potential can take you anywhere you want to go.
Your Responsibilities
? Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
? Calmly attempt to resolve and de-escalate any issues
? Escalate interactions when necessary and appropriate
? Respond to requests for assistance and/or possible processing payments
? Track all call-related information for and reporting purposes
? Provide feedback on-call issues
? Upsell if required
Qualifications: ? High School Diploma or equivalent ? 6 months Customer Service experience minimum (not required) ? Be proficient in PC operation and navigation ? Have excellent communications skills, both oral and written ? Ability to work in a constantly changing and fast-paced environment ? Ability to stay composed and objective ? Strong listening skills
Requirements for working remotely:
? High-Speed Internet required
? Dedicated workspace
? Able to navigate and use a computer
? Cell phone - calling and texting
Benefits of working with us:
? Very Flexible environment/schedule
? Working with little or no supervision
? Work remotely from your home
? Lots of different travel-related perks as well as some other perks
? Family environment
Similar Remote Jobs
Customer Service Rep - Remote
Posted on: 20-08-2024 00:00
Residential Caregiver with Weekly Pay
Posted on: 20-08-2024 00:00
Data Entry Specialist - Remote
Posted on: 20-08-2024 00:00
Delta Airlines Remote jobs(Customer Service)
Posted on: 20-08-2024 00:00
WFH Entry Level Benefit Rep
Posted on: 20-08-2024 00:00
Call Center Representative, Remote Job
Posted on: 20-08-2024 00:00
Customer Support Representative (Fully Remote)
Posted on: 20-08-2024 00:00
Help Desk Support Customer Service
Posted on: 20-08-2024 00:00
Remote Power BI Data Analyst
Posted on: 20-08-2024 00:00
Backend Engineer - Python, Django
Posted on: 20-08-2024 00:00
Strategic Account Sales Development Representative
Posted on: 25-10-2024 07:24
Walmart Customer Service Representative - Part-Time
Posted on: 11-08-2024 00:00
Customer Service Reps/Not-For-Profit Support - Remote
Posted on: 02-10-2024 00:00
Customer Service Representative, Full or Part Time
Posted on: 25-10-2024 07:24
Data Analyst, Medical Economics
Posted on: 17-02-2025 05:59
Part-Time Delivery Driver – Tennessee (Seasonal)
Posted on: 19-09-2024 00:00
Call Center Agent I-FULL-TIME (REMOTE/MUST RESIDE IN FL)
Posted on: 16-07-2024 18:41
[Entry Level/No Experience] Ups Data Entry Remote Jobs WFH
Posted on: 14-02-2025 07:17
Technical Director, Google Cloud Delivery
Posted on: 06-11-2024 04:54
Amazon Delivery Driver
Posted on: 29-11-2024 08:27