Customer Service Representative (CSR)
About us
UpCycle Technology Foundation
UpCycle Technology Foundation is a strategic partner to the world?s leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.
JOB RESPONSIBILITY
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Provide information about products and services to callers
- Handle and resolve customer complaints or concerns
- Document all call information according to standard operating procedures
- Identify and escalate priority issues to the appropriate department or supervisor
- Follow up on customer calls when necessary
Qualifications:
- Previous experience in a call center or customer service role is preferred
- Excellent verbal and written communication skills
- Strong problem-solving and decision-making abilities
- Ability to handle high call volumes and work in a fast-paced environment
- Good working knowledge of Adobe, Excel and Word
- Ability to analyze customer needs and provide appropriate solutions
Schedule varies based on your availability. Self-Scheduling is offered.
NOTE: Please make sure you submit your Resume in a file format. And have an active phone number and email address for follow-up.
Job Types: Seasonal/Part-time
Pay: $12.00 - $19.00 per hour
Benefits:
? Flexible schedule
? Work from home
Education:
? High school or equivalent (Preferred)
Experience:
? Customer Service: 1 year (Preferred)
Work Remotely:
? Yes
Work Location: Multiple Locations
Job Type: Part-time
Pay: $12.00 - $19.00 per hour
Benefits:
? Flexible schedule
? Work from home
Shift:
? Day shift
? Night shift
Work Location: Remote
Similar Remote Jobs
Customer Service Representative (CSR)
Posted on: 09-12-2024 18:32
Data Input Specialist- Remote
Posted on: 09-12-2024 18:32
Data Entry Operator- Remote
Posted on: 09-12-2024 18:32
Digital Data Entry- Remote
Posted on: 09-12-2024 18:32
Typist Data Entry Junior
Posted on: 09-12-2024 18:32
Operations Assistant Remote Job
Posted on: 09-12-2024 18:32
Game Review - Remote
Posted on: 09-12-2024 18:32
Data Entry Assistant (Remote)
Posted on: 09-12-2024 18:32
Residential & Airbnb Cleaner
Posted on: 09-12-2024 18:32
Senior Technical Recruiter (remote)
Posted on: 09-12-2024 18:32
Portfolio Associate
Posted on: 16-07-2024 18:49
Sr Specialist Talent Acquisition
Posted on: 23-10-2024 04:42
Content Moderator ? Yelp, Spam Comment Removal Specialist
Posted on: 16-07-2024 18:47
Customer Support Specialist (Remote) - American Express
Posted on: 06-10-2024 00:00
Executive / Administrative Assistant
Posted on: 13-12-2024 17:47
Customer Service Advisor Trainee
Posted on: 14-02-2025 07:18
BILINGUAL SPANISH* Receptionist / Medical Records Clerk
Posted on: 29-09-2024 00:00
Subcontract Administrator - Remote
Posted on: 02-02-2025 00:00
Tax Preparer - Fully Remote - 2+ Yrs Paid Tax Experience Required
Posted on: 12-12-2024 19:16
American Airlines Work From Home ? Support Analyst
Posted on: 28-11-2024 04:55