Customer Service Supporter – Immediate Hiring – Durham

Job Summary

Job Type: Full-time

Salary: $15 – $18 per hour

Working Hours: 40 hours per week

Company: Amazon

Location: Durham, North Carolina

Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k)

Job Description

Amazon is looking for dedicated and enthusiastic Customer Service Supporters to join our team in Durham, NC. As a Customer Service Supporter, you will be responsible for providing top-notch service to our valued customers. If you have a passion for helping others and thrive in a dynamic work environment, we encourage you to apply for immediate hiring.

Key Responsibilities

• Respond to customer inquiries via phone, email, or live chat in a timely and professional manner.


• Resolve customer complaints and issues by providing appropriate solutions and alternatives.


• Maintain a strong understanding of Amazon’s products, services, and policies to assist customers effectively.


• Document customer interactions and follow up on pending issues.


• Collaborate with other departments to ensure customer satisfaction.

Requirements

• High school diploma or equivalent; Bachelor’s degree preferred.


• Previous experience in customer service or a related field is a plus.


• Excellent verbal and written communication skills.


• Strong problem-solving abilities and attention to detail.


• Proficiency in Microsoft Office and customer service software.


• Ability to work flexible hours, including weekends and holidays, as needed.

Benefits

• Health, Dental, and Vision Insurance


• Paid Training


• Paid Vacations


• 401(k) with company match


• Employee Discounts


• Opportunities for career growth and advancement

Company Overview

Amazon is a global leader in e-commerce and technology, dedicated to delivering exceptional customer experiences. Our team is composed of innovative and driven individuals who are passionate about making a positive impact. At Amazon, we foster a collaborative and inclusive environment where your ideas and contributions are valued. Join us and be part of a company that is constantly evolving and shaping the future of retail.

Apply now to become a part of our dynamic team and help us continue to provide world-class service to our customers!

Apply Job!