Customer Support - Phones and Tickets - Jamaica (4142)
Employer Industry: Digital Engagement Services
- Why consider this job opportunity...
- Flexible self-scheduling and work-from-home options
- Opportunity to work with exciting clients such as the NFL, Vimeo, and Topps
- Competitive hourly rate discussed during the interview
- Access to exclusive 'Hot Gigs' postings within the Mod Network
- Paid orientation and training provided
- Chance to develop skills in a dynamic and supportive environment
- What to Expect (Job Responsibilities):
- Provide exceptional customer support for clients, assisting users in finding housing and community resources
- Solve customer inquiries and concerns efficiently while guiding them to the right answers
- Collaborate with team members to ensure a positive customer experience
- Adapt quickly to changes and navigate complexities in service delivery
- Maintain a reliable and distraction-free work environment to optimize performance
- What is Required (Qualifications):
- Minimum of 1 year of experience in high-volume customer service
- Fluency in English, both written and spoken
- Familiarity with company escalation policies and procedures
- Full access to a work computer that meets specified minimum requirements
- High-speed and stable internet connection
- How to Stand Out (Preferred Qualifications):
- Previous experience working remotely in a customer support role
- Strong problem-solving skills and a proactive approach to challenges
- Ability to adapt to a fast-paced and changing environment
- Excellent communication skills with a customer-friendly demeanor
- Experience in digital engagement or community management
#DigitalEngagement #CustomerSupport #RemoteWork #FlexibleScheduling #CareerOpportunities
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer
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