Customer Support Specialist - Remote Work

Job Description:

Comcast is seeking a part-time Customer Support Specialist to join our team in San Francisco, California. This position offers the flexibility of remote work, allowing you to work from the comfort of your own home. As an Associate Level Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients...

Responsibilities:
• Respond to customer inquiries via phone, email, and chat in a timely and professional manner
• Troubleshoot technical issues and provide solutions to customers
• Assist customers with account management and billing inquiries
• Document customer interactions and maintain accurate records
• Collaborate with other team members to ensure customer satisfaction
• Stay up-to-date on product knowledge and industry trends

Requirements:
• 4 years of experience in customer support or a related field
• Driven and dedicated personality traits
• Strong analytical and planning skills
• Excellent communication and problem-solving abilities
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office and customer support software

Benefits:
• Training and professional development opportunities
• Gym membership reimbursement
• Remote work flexibility

Working Environment:
At Comcast, we value autonomy and independence, trusting our employees to excel in their roles. We provide a supportive and inclusive work environment where you can thrive and grow in your career.

Deadline to Apply: September 9, 2024

Equal Opportunity Statement:
Comcast is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants of all backgrounds and strive to provide equal opportunities for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

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