Delta Airline Customer Service Representative – Work At Home

Job Summary

Job Type: Full-time

Salary: Hourly

Company: Delta Airlines

Location: Remote (Work From Home)

Benefits: Health Insurance, 401(k), Paid Time Off, Employee Discounts, Professional Development Opportunities

Job Description

Delta Airlines is seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives. This is a remote position, offering the flexibility to work from the comfort of your own home while providing exceptional service to our valued customers.

Requirements

• High school diploma or equivalent


• Minimum of two years of customer service experience, preferably in a call center environment


• Excellent communication and interpersonal skills


• Ability to navigate multiple computer systems and applications


• Strong problem-solving skills


• Reliable high-speed internet connection


• Ability to work flexible shifts, including evenings, weekends, and holidays

Responsibilities

• Handle inbound customer calls in a professional and courteous manner


• Assist customers with booking, cancellations, and modifications of flights


• Resolve customer inquiries and complaints in a timely and efficient manner


• Provide information on flight schedules, baggage policies, and other services


• Utilize multiple computer systems to assist customers and document interactions


• Meet performance metrics and targets set by the company


• Stay updated on company policies, procedures, and promotions

Benefits

• Comprehensive health insurance plans (medical, dental, vision)


• 401(k) retirement plan with company matching


• Paid time off and holidays


• Travel benefits and discounts on Delta Airlines flights


• Continuous professional development and career advancement opportunities


• Work-from-home allowances for office equipment

Educational Qualifications

• High school diploma or equivalent (required)


• Associate or Bachelor’s degree in a related field (preferred)

Company Overview

Delta Airlines is one of the world?s largest global airlines, known for our commitment to providing exceptional customer service and maintaining a high standard of operational excellence. With a rich history and a dedication to innovation, we continuously strive to make air travel more enjoyable and accessible for our passengers. As a member of the Delta team, you will be part of a supportive and dynamic work environment that values diversity, teamwork, and personal growth. Join us and help us continue to connect the world, one flight at a time.

If you are passionate about helping others and looking for a rewarding work-from-home opportunity, we encourage you to apply for the Delta Airline Customer Service Representative position.

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