English Call Center Agent
Remote, USA
Full-time
Posted 2025-04-27
Are you a fluent English speaker with a knack for engaging with people over the phone? Join ITSA Media as a Remote Outbound Call Center Agent and play a crucial role in our sales and marketing efforts. This fully remote position allows you to work from the comfort of your own home, with a flexible schedule to accommodate your needs. Responsibilities: ? Using scripts to provide information about product?s features, prices etc. and present their benefits over the phone ? Engage prospects in meaningful conversations to understand their needs and present relevant solutions. ? Ask pertinent questions to understand the customer?s requirements ? Making calls according to a script that is assigned to each campaign that you are calling. You may also see further information about the contact and the client ? Reaching the assigned number of calls per campaign on a daily basis ? Following our Call Center standards and targets to maintain our quality service ? Meet and exceed individual sales targets and performance metrics, including call volume and conversion rates. Requirements: ? Fluent in English with excellent verbal communication skills and a pleasant phone manner. ? Comfortable working independently and managing your time effectively in a remote setting. ? Flexible schedule availability to work variable shifts, including weekends. ? Reliable high-speed internet connection and a quiet workspace conducive to making calls. ? A desktop or laptop computer with a speaker/microphone (either integrated or as a headset), a reliable internet connection and a quiet room Benefits: ? Competitive hourly wage paid monthly, with opportunities for performance-based bonuses. ? Fully remote position offering flexibility and work-life balance. ? Ongoing training and support to enhance your sales skills and product knowledge. Apply today to embark on an exciting journey as a Remote English-Speaking Outbound Call Center Agent! Job Types: Full-time, Contract Contract length: Indefinite Salary: 8? per hour Expected hours: No more than 30 per week Expected Start Date: 05-04-2024
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