Live Chat Agent (Entry Level) at Columbia Opportunities, Inc. ...

Location: Remote

Company: Our company is seeking a dynamic individual to join our team as a Remote Live Chat Agent. We're a dedicated team committed to providing exceptional customer support and fostering a positive work environment...

Ideal Candidate

Are you a self-starter with a knack for engaging with people? Do you thrive in a fast-paced environment and enjoy making meaningful connections? If you have a sense of humor, a 'get it done' attitude, and are eager to be part of a growing company, keep reading!

Responsibilities
? Provide prompt and accurate assistance to customers via live chat
? Engage with visitors on clients' websites to address inquiries and concerns
? Build rapport with customers to understand and fulfill their needs
? Escalate issues to Live Chat Manager as needed
? Promote client products and services
? Maintain a positive and professional image in all interactions

Requirements
? Strong work ethic and ability to work independently or within a team
? Proficiency in keyboarding and internet navigation
? Excellent communication skills, both written and verbal
? Upbeat and professional demeanor
? Experience in a client-facing role preferred
? Ability to compose professional emails

What You'll Get
? Competitive hourly compensation ($30.00 - $40.00/hour)
? Monthly performance-based bonuses
? Opportunities for career advancement
? A supportive and diverse team environment

Benefits
? 401k Plan
? Paid Holidays
? Paid Time Off
? Medical, Dental, and Vision Insurance
? Company Paid Life Insurance

About Us

The company is dedicated to addressing poverty-related issues in our community and empowering individuals to achieve self-reliance. Learn more about our mission at [Company Website].

How To Apply

If you're ready to join a dynamic team and make a difference, we want to hear from you! Please apply through [Application Link].

By applying, you agree to receive periodic text messages about your application status. Msg & data rates may apply.

Employment Type: Full-Time

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