Live Chat Agent-WFH REMOTE FT/PT

Job Title: Live Chat Agent-WFH REMOTE FT/PT

Location: Ashland City, TN

Job Type: Full-time

Salary Range: $14.00 to $28.00 per hour

Job Overview:

Barney's Sweet Shop is seeking a motivated and enthusiastic Live Chat Agent to join our team. This position is a work-from-home, remote opportunity that offers both full-time and part-time hours. As a Live Chat Agent, you will be responsible for providing exceptional customer service and support to our online customers through live chat.

Responsibilities:

• Respond to customer inquiries and provide assistance in a timely manner through live chat

• Resolve customer issues and escalations with professionalism and empathy

• Promote products and services to customers based on their needs and preferences

• Maintain accurate records of customer interactions and transactions

• Stay up-to-date on product knowledge and company policies to provide accurate information to customers

Requirements:

• High school diploma or equivalent

• Previous experience in customer service or sales preferred

• Excellent written communication skills

• Ability to multitask and work in a fast-paced environment

• Strong problem-solving skills and attention to detail

• Must have access to a reliable internet connection and a quiet workspace for remote work
? *Please note that Barney's Sweet Shop is an equal opportunity employer and does not inquire about criminal backgrounds during the hiring process. We are committed to providing a safe and inclusive work environment for all employees.**

If you are passionate about customer service and enjoy working in a remote environment, we would love to hear from you. Apply now to join our team at Barney's Sweet Shop!