Pharmacy Technician (Remote)

Remote, USA Full-time Posted 2025-03-12

Salary: $17
? **ALL TRAINING IS DONE IN OUR TAMPA OFFICE
...
What Are We Looking For?

Defy is looking for a Patient Care Coordinator to add to our growing team. The Medical Assistant Team plays a pivotal role in the patient care plan. Through patience, integrity, communication, and understanding a Medical Administrator will guide our patients to feeling better and improving their lives. A Medical Administrator at Defy is outgoing and enjoys helping people. They can adapt and learn new computer programs quickly. Multitasking, communication, and critical thinking are pillars for a Medical Administrator. Patient care is the key element to being successful in this role.

Responsibilities
? Processing orders
? Phone triage patients throughout the country via telemedicine
? Walking patients through administering injections to themselves
? Take incoming calls in med staff queue
? Complete letter of medical necessities, travel letters
? Communicating via email/phone with providers, patients, and staff
? Assist patients with ordering products
? Sending C/O through Med portal
? Explaining treatment procedures to patients and providing follow up education
? Handle high volume outbound and inbound calls
? Multitasking skills through EMR, Med queue, and other systems
? Phone and email etiquette
? All Training Done in Office for the first 3-4 weeks prior to moving to remote role
? **ALL TRAINING IS DONE IN OUR TAMPA OFFICE***

Qualifications
? Proficient in medical terminology
? 1 + years' experience in healthcare setting required
? Associate degree preferred but not required
? Pharmaceutical experience encouraged
? 1+ years of experience in a Healthcare setting
? Excellent interpersonal and communication skills via email and verbal
? Proficient in computer skills (Outlook/Microsoft) and EMR systems
? Multitasking and system navigation skills
? Coachable and a team player

Shift: Remote 7:45am-5:15pm M,T,W,TH, and Saturday from 8:00am-2:00pm.

Compensation: $17/Hourly

Benefits
? PTO
? Paid Holidays
? Medical
? Dental
? Employee Discount on services
? *Benefits are subject to change at any time

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