Remote Call Center Agent

Remote, USA Full-time Posted 2025-03-12

Job brief

We are looking for Remote Call Center Agents who will be the liaison between our company and its current and potential clients. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior...

Responsibilities
? Manage large amounts of inbound and outbound calls in a timely manner
? Follow communication ?scripts? when handling different topics
? Identify customers? needs, clarify information, research every issue and provide solutions and/or alternatives
? Build sustainable relationships and engage customers by taking the extra mile
? Keep records of all conversations in our call center database in a comprehensible way
? Meet personal/team qualitative and quantitative metrics

Requirements and skills
? Must provide own equipment
? Strong phone and verbal communication skills along with active listening
? Must be 18 years or older
? Customer focus and adaptability to different personality types
? Ability to multi-task, set priorities, and manage time effectively
? High school degree
? Must be able to pass a 7-year background check

Similar Remote Jobs

Remote Call Center Agent

Posted on: 03-08-2024 00:00

PCA Personal Care Assistant

Posted on: 03-08-2024 00:00

Remote Live chat specialist

Posted on: 03-08-2024 00:00

Entry Level Chat Support

Posted on: 03-08-2024 00:00

Entry Level Remote Agent

Posted on: 03-08-2024 00:00

REMOTE LIVE CHAT AGENT

Posted on: 03-08-2024 00:00

Southwest airlines remote jobs

Posted on: 03-08-2024 00:00

Remote Online chat specialist

Posted on: 03-08-2024 00:00

Remote Online chat specialist

Posted on: 03-08-2024 00:00

Customer Care Specialist (Remote)

Posted on: 03-08-2024 00:00

Data Entry Specialist - Remote

Posted on: 05-12-2024 05:15

Remote Salaried/ LCSW, LMFT, LMHC/ 70-85k

Posted on: 05-12-2024 05:16

Project Manager Medicaid - Remote %100

Posted on: 02-10-2024 00:00

Entry Level Remote Sales

Posted on: 20-08-2024 00:00

Senior Analytics Manager

Posted on: 03-01-2025 07:35

Social Media Manager (fully remote)

Posted on: 16-07-2024 18:52

Discord Content Moderator

Posted on: 16-07-2024 18:49