Remote Chat Sales Agent (Part Time Job)
UPS is seeking a motivated and customer-oriented individual to join our team as a Remote Chat Sales Agent. This is a part-time, remote position where you'll have the opportunity to engage with customers through chat, providing assistance and helping them with their sales inquiries. You'll play an essential role in creating a seamless experience for our customers while promoting UPS products and services.
Key Responsibilities: ? Respond promptly to customer inquiries via live chat. ? Assist customers in selecting UPS products and services that meet their needs. ? Provide detailed information about shipping options, pricing, and delivery times. ? Resolve any customer issues or concerns in a professional and efficient manner. ? Upsell and cross-sell UPS products and services where appropriate. ? Maintain accurate records of customer interactions and transactions. ? Collaborate with other team members to meet and exceed sales targets.
What We Offer:
? Competitive pay.
? Opportunity to work from home.
? Flexible part-time hours.
? Supportive and dynamic team environment.
If you're passionate about customer service and sales and want to be part of a global company, apply today to join the UPS team as a Remote Chat Sales Agent!
To Apply:
Please submit your resume and a brief cover letter outlining your relevant experience.
UPS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
? High school diploma or equivalent (Bachelor?s degree preferred).
? Previous experience in customer service, preferably in the travel or airline industry.
? Strong verbal and written communication skills.
? Proficiency in using computers, including familiarity with CRM systems and Microsoft Office.
? Ability to multitask and work in a fast-paced environment.
? Strong problem-solving skills and a customer-first mindset.
? Reliable internet connection and a quiet workspace free from distractions.
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