Remote Client Care Advocate

Remote, USA Full-time Posted 2025-08-02

Client Care Advocate

Job Overview...
Join our dynamic team as a Client Advocate where you will play a crucial role in providing exceptional service to our clients. As a Client Advocate, you will be an important point of contact for our clients, ensuring their needs are met and issues are resolved promptly and effectively.

This position has flexible hours 4pm EST - 7pm EST or 5pm EST - 8pm EST

Communicate with clients to understand their needs and provide appropriate solutions
Maintain strong relationships through regular check-ins
Address client inquiries and concerns in a professional and timely manner
Advocate for clients' interests within the organization

Proven self-started and able to manage themselves under little supervision
Experience in customer service
Strong communication skills, both verbal and written
Excellent organizational skills with the ability to prioritize tasks effectively
Demonstrate ability to work in a fast-paced environment

If you are passionate about delivering exceptional client service and possess the skills mentioned above, we invite you to apply for the Client Advocate position. Join us in making a difference for our clients every day! Please complete the Indeed Assessments to be considered for an interview!

Shane Smith Law is an Equal Opportunity employer. EOE M/F/Disabled/Vet

Job Type: Part-time

Pay: From $15.00 per hour

Expected hours: 15 ? 20 per week

Schedule:
? Monday to Friday

Location:
? North Carolina (Required)

Work Location: Remote

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Remote Client Care Advocate

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