Remote Customer Service Associate - $18.75/hr
Job Overview
We are seeking a dedicated and detail-oriented Customer Service Associate to join our team in a predominantly remote role. In this position, you will play a critical role in supporting healthcare providers by ensuring that patients receive the necessary prescription coverage. Initially, your responsibilities will involve managing incoming faxes, followed by transitioning to phone... calls within a collaborative call center environment. Please be advised that candidates must reside in Massachusetts to comply with company policy. This position offers a competitive pay rate of $18.75 per hour, with comprehensive onsite training for the first month prior to transitioning to a remote work setup.
Key Responsibilities
? Manage and process incoming faxes containing information from healthcare providers, patients, and medications.
? Verify that all essential information is complete, including dates of birth and medication dosages.
? Proactively follow up with providers to obtain any missing data.
? Enter data accurately to confirm prescription coverage.
? Handle around 20 inbound calls daily to verify and gather the same information.
Required Skills
? Minimum of 6 months of experience in customer service, preferably within a call center setting.
? Exceptional attention to detail and strong communication abilities.
? Proficient in managing both fax and phone communications efficiently.
? Eagerness to learn and adapt in a fast-paced work environment.
Qualifications
? Must be a resident of Massachusetts.
Career Growth Opportunities
We are committed to fostering professional development within our organization. This role offers pathways for career advancement as you gain experience and skills in a dynamic environment.
Company Culture And Values
Our organization prides itself on a supportive work culture that emphasizes collaboration, effective communication, and service excellence. We are dedicated to making a positive impact in the healthcare field.
Compensation And Benefits
? Compensation is set at $18.75 per hour.
? Onsite training is provided for the initial month before transitioning to a remote work environment.
We invite you to apply for this opportunity to be part of a team that is truly making a difference in the healthcare sector, ensuring that patients have the prescription coverage they need.
Employment Type: Full-Time
Similar Remote Jobs
Remote Customer Service Associate - $18.75/hr
Posted on: 09-10-2024 00:00
Anti Money Laundering Investigator (Entry Level)
Posted on: 09-10-2024 00:00
Principal Application Technical Support Analyst (REMOTE)
Posted on: 09-10-2024 00:00
WFH Customer Service Manager in Training
Posted on: 09-10-2024 00:00
Volunteer Web Designer (UX/UI) | Qisetna
Posted on: 09-10-2024 00:00
Breakthrough mentoring programme for disabled writers
Posted on: 09-10-2024 00:00
Remote Customer Experience- Email, Chat, Call
Posted on: 09-10-2024 00:00
Cargo Airline SA-227 PIC COMMUTABLE position
Posted on: 09-10-2024 00:00
Healthcare Customer Service Representative (Call Center)
Posted on: 09-10-2024 00:00
Remote Healthcare Service Representative | WFH
Posted on: 09-10-2024 00:00
Entry Level Customer Service - Remote
Posted on: 16-07-2024 18:40
Director-Digital Product Mangement, Product Development
Posted on: 13-08-2024 00:00
Senior Manager Product Marketing Job at Verizon in Irving
Posted on: 28-10-2024 09:49
Entry Level - Remote Data Entry Work From Home
Posted on: 11-12-2024 17:46
Undergraduate College Students Needed to Create Audio Story
Posted on: 05-01-2025 17:58
Entry Level IT Field Engineer - Nationwide
Posted on: 08-11-2024 05:10
General Manager, Family Office Client Segment
Posted on: 30-10-2024 05:35
Recruiter (Remote, Full-Time)
Posted on: 08-01-2025 08:05
SEPHORA - REMOTE 1099 SPANISH BILINGUAL CSR - CHAT/VOICE / $18/hr - Start 9/20 - #MSP
Posted on: 15-09-2024 00:00
Strategic Marketing & Research (Remote, Full OR Part Time)
Posted on: 19-07-2024 07:10