Remote Customer Service Representative

Employer Industry: Health Insurance Provider

Why Consider This Job Opportunity...
? Salary up to $16.00 hourly
? Opportunity for full-time, seasonal temp-to-permanent roles
? Performance and attendance-based incentives
? The convenience of working from home
? Collaborative and supportive team environment
? 401K Match
? Individual Coverage HRA (ICHRA)
? Paid time off (PTO)

What To Expect (Job Responsibilities)
? Inbound/Outbound Calls
? Deliver the highest level of customer service experience consistently
? Manage customer accounts and provide technical support
? Application Data Entry
? Online chat inquiries as assigned

What Is Required (Qualifications)
? 18 years of age or older
? Minimum Internet Speed of 35 mb/s
? Dedicated, private, and secure workspace
? Personal laptop or desktop computer required for the Training Period
? Commit to full attendance during the 3-week Training period

How To Stand Out (Preferred Qualifications)
? Previous experience in customer support or technical support role
? Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
? Previous experience in a Call Center
? Familiarity with CRM systems and practices
? Spanish Bilingual, a plus

#HealthInsurance #CustomerService #WorkFromHome #EmployeeBenefits #CareerGrowth

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