Remote Customer Service Representative (Needs to be local to NE OH)

Remote, USA Full-time Posted 2025-08-02

Remote Customer Service Representative (Must be local to NE OH)
Pay: $19/hourly
Length: 3+ months...
Location: Remote with 1-2 weeks of onsite training
Schedule: Second shift, M-F, 12-8pm

Staffing Solutions Enterprises is looking for a remote call center representative to assist a local, not-for-profit organization! In this role, you will answer inbound calls regarding public services, social services, and health agencies in near Cleveland.

Why Work Here?
? Opportunity to work for a non-profit organization.
? Chance to help others in need.
? Great team environment!
? Ability to work from home.

Essential Job Functions/Key Accountabilities:

? Uses exceptional customer service techniques for handling inbound calls, emails, live, chat etc. to assess needs, and provide information about local resources available.
? Responds in a professional, nonjudgmental manner when interacting with all populations.
? Implements customer service techniques for handling calls and de-escalating situations.
? Implements established processes for understanding individual needs, build an action plan, and follow up with caller once the action plan is put in place.
? Maintains knowledge of non-profit resources, and participates in team meetings, and completes reading, training, and other assignments.
? Wired internet connection.

Requirements: ? Must be detail oriented. ? Good listening skills ? Must be able to multitask. ? Must be calm and not escalate the caller. ? Must be patient. ? Ability to adapt to callers from various backgrounds.

If you are looking for an opportunity to make a difference in someone?s life, please apply!

#ZR

Apply Job!

Apply for the Job

Remote Customer Service Representative (Needs to be local to NE OH)

Requirements: ? Must be detail oriented. ? Good listening skills ? Must be able to multitask. ? Must be calm and not escalate the caller. ? Must be patient. ? Ability to adapt to callers from various backgrounds.

Similar Remote Jobs

Remote Customer Service Representative (Needs to be local to NE OH)

Remote Product Reviewer ? QA Tester (Beginner Level / No Experience)

CDL-A Truck Driver HOME WEEKLY and HIGH MINIMUMS - HIRING IMMEDIATELY!

Part Time Evening Data Entry Jobs from Home - Remote Position

(Online Remote Jobs) Southwest Airlines Call Center Rep - Hiring Now

(US-Based Remote Job) Southwest Airlines Entry Level Remote Customer Service Jobs

CDL-A Drivers: Average $92,000 year, Home Weekly, Dedicated, No Touch Freight

Amazon Product Testers (Work from Home) ? The EliteJob In UAE

[part Time Remote Jobs] Netflix Data Entry Jobs 26/Hr (Remote, Online)

Part-Time Online Typing Jobs for Mobile Users - No Experience Needed

Amazon Remote (Data Entry) Jobs ? Entry Level

Client Solutions Engineer

Jetblue Airlines Customer Service - Flexible Part-Time Remote Jobs

Transcriptionist (Work From Home)

Remote Client Relations Advisor

Regional Service Center Manager

Remote Data Entry Clerk No Experience

Flight Attendant

Child/Family/Teen Mental Health Therapist (LMHC, LMFT, LICSW, PhD/PsyD, and Associate Licenses)

Night Shift LPN- Remote Georgia