Remote Customer Service Specialist

Remote, USA Full-time Posted 2025-03-12

We are searching for a friendly and highly analytical customer service specialist to join our customer care team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, and provide training to new hires.

Responsibilities...
Promptly responding to customer queries via email, live chat, video, phone, and social media channels.
Immediately escalating serious complaints or issues that you are not equipped to deal with.
Liaising with colleagues or managers to find the best solutions to customers? issues.
Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.
Maintaining a polite, helpful, and professional manner at all times.
Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved.
Familiarizing yourself with new products and services as they are introduced.
Providing training to new customer service agents.
Respecting client confidentiality at all times

Apply Job!

Apply for the Job

Remote Customer Service Specialist

Similar Remote Jobs

Remote Customer Service Specialist

Online Special Education Teacher

Entry level sales representative

Remote Customer Travel Support

Disney Vacation Specialist (Remote)

REMOTE Call Center Representative

Entry Level Customer Service

Remote Customer Support Specialist

Call Center Representative (Remote)

Entry-Level Data Entry Specialist

Recruiting Coordinator (Night Shift)

Virtual Data Entry Clerk- Remote- Beginner Level

UPS Data Entry Job (Remote) $20/H WFH

Disney Jobs Remote Work At Home $25/Hour ? Online Apply

Staff Engineer (REMOTE)

Prior Authorization Technician

Night Shift Patient Coordinator (Remote/Non-clinical) AccessNurse

Data Entry Assistant

Network Development Rep Senior

Data Analyst - Claims - Remote