Remote Customer Support

Job Title: Remote Customer Support

Company: Backbone Business Solutions...

Location: Remote

About Us:Backbone Business Solutions is a premier consulting firm specializing in travel and business services. We are dedicated to providing top-notch solutions to streamline operations and enhance the efficiency of our clients' businesses. Our team is passionate about delivering exceptional service and innovative strategies, and we're looking for a detail-oriented and proactive individual to join our dynamic team.

Key Responsibilities: ? Scheduling:Coordinate and manage appointments, meetings, and events for clients and internal teams. Ensure all parties are informed and prepared ? Administrative Assistance:Provide support with general administrative tasks including email management, document preparation, and office organization ? Travel Bookings:Arrange travel itineraries including flights, accommodations, and transportation. Ensure bookings are accurate and cost-effective ? Customer Service:Serve as a point of contact for client inquiries. Provide prompt and professional responses to customer questions and concerns ? Data Entry:Accurately input and manage data related to client accounts, travel arrangements, and other business operations ? Task Coordination:Assist with project management tasks and support various business initiatives as needed

Requirements: ? Proven experience in administrative support, scheduling, and customer service ? Excellent organizational and multitasking skills ? Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other productivity tools ? Strong communication skills, both written and verbal ? Ability to work independently with minimal supervision ? Reliable internet connection and a dedicated workspace ? Experience with travel booking systems is a plus

Benefits:
? Competitive Salary:Attractive compensation based on experience and qualifications
? Flexible Hours:Enjoy the freedom to manage your own schedule within the framework of the role
? Remote Work:Work from the comfort of your own home, eliminating commute time and expenses
? Health Benefits:Comprehensive health, dental, and vision insurance plans
? Paid Time Off:Generous PTO policy including vacation, sick leave, and public holidays
? Professional Development:Access to training and development opportunities to enhance your skills and career growth
? Team Culture:Join a supportive and collaborative team that values innovation and creativity
? Technology Stipend:Financial support for necessary technology and home office equipment

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