Remote Customer Support Representative

Remote, USA Full-time Posted 2025-03-12

Company Description

We are seeking a customer support representative that excels in meeting customers' expectations, from answering questions on products and services to processing orders. You should assist in investigating issues that arise and resolving conflicts from customer complaints to ensure customer satisfaction.

To be successful as a customer support representative, you should stay informed about product and service specifications and maintain good relations with customers. Ultimately, a successful Customer Support Representative should be able to achieve outstanding customer service and communicate effectively with customers.

Job Description

Customer Support Responsibilities: ? Generating sales leads. ? Managing incoming calls. ? Building good relationships with customers. ? Resolving complaints and following up on resolutions. ? Identifying customers' needs. ? Meeting sales objectives. ? Following procedures and policies.

Qualifications

Customer Support Requirements: ? High school diploma or equivalent. ? Experience in customer service. ? Strong telephone etiquette. ? Familiarity with CRM tools. ? Excellent communication skills. ? Ability to manage multiple tasks at once. ? Ability to adapt to different personalities.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply for the Job

Remote Customer Support Representative

Customer Support Responsibilities: ? Generating sales leads. ? Managing incoming calls. ? Building good relationships with customers. ? Resolving complaints and following up on resolutions. ? Identifying customers' needs. ? Meeting sales objectives. ? Following procedures and policies.

Customer Support Requirements: ? High school diploma or equivalent. ? Experience in customer service. ? Strong telephone etiquette. ? Familiarity with CRM tools. ? Excellent communication skills. ? Ability to manage multiple tasks at once. ? Ability to adapt to different personalities.

Similar Remote Jobs

Remote Customer Support Representative

Accounts Payable Specialist (Remote)

Product Review Remote Job

Text Collector (Project Nimbus)

Online Travel Agent-Entry Level

Remote Entry-Level Travel Assistance

Hiring Immediately: Remote Sales

Afternoon Customer Service Representative

Sales and Support Advisor

CT TECH TEAM LEADER

Office Manager - Work from home

Fedex Data Entry Remote Jobs

Mental Health Evaluator for Immigration Evaluations in Oregon (REMOTE)

Part Time - Project Assistant - Flexible Hanover, NJ 1921

Fully Remote Healthcare Call Center Agents

QA Specialist

Bookkeeper - Part-time- Remote- Northeast- $24/hr

Work from Home SALES Entry Level

Remote Customer Service Rep - Starts at 19 per Hour

Customer Service Representative - Work remote worldwide/ no experience needed