(Remote) EPIC Clinical Help Desk Specialist
Remote, USA
Full-time
Posted 2025-04-26
? Job Title: EPIC Clinical Help Desk Specialist
? Location: Remote
? Type: Full Time...
? Salary: $16 - $20 per hour plus full-time benefits
? Term of the Project: Until October 2028
Key Responsibilities: ? Provide technical assistance and support for incoming queries and issues related to Epic Clinical systems. ? Respond to customer queries in a timely and accurate way, via phone, email, or chat. ? Diagnose and troubleshoot technical issues, including account setup and network configuration. ? Follow up with customers to ensure their technical issues are resolved. ? Document technical knowledge in the form of notes and manuals. ? Maintain a high level of customer satisfaction by providing fast and accurate information. ? Escalate unresolved issues to the appropriate internal teams. ? Stay current with system information, changes, and updates.
Qualifications: ? Proven experience as a Help Desk Specialist or other customer support role. ? Familiarity with Epic Clinical systems and healthcare IT environments. ? Excellent communication and problem-solving skills. ? Ability to work independently and as part of a team. ? Strong organizational skills and attention to detail. ? Ability to multitask and manage time effectively in a fast-paced environment
Similar Remote Jobs
(Remote) EPIC Clinical Help Desk Specialist
Posted on: 28-08-2024 00:00
Remote Chat Operator ? No Experience
Posted on: 28-08-2024 00:00
sales jobs - Remote | WFH
Posted on: 28-08-2024 00:00
Remote Travel Advisor (Disney Travel Agent)
Posted on: 28-08-2024 00:00
Replenishment Planner Analyst Walmart - Remote
Posted on: 28-08-2024 00:00
Customer Service Agent - Fully Remote
Posted on: 28-08-2024 00:00
Data Engineer with Google Cloud Platform
Posted on: 28-08-2024 00:00
Bookkeeper Accountant - PT & Remote
Posted on: 28-08-2024 00:00
Virtual Chat Assistant (Work From Home)
Posted on: 28-08-2024 00:00
Ft. Recovery Division - General Application
Posted on: 28-08-2024 00:00
Customer Care Chat Support (Fully Remote)
Posted on: 18-09-2024 00:00
United Healthcare Remote Job From Home ? Hiring Now
Posted on: 12-12-2024 19:16
Delta Remote Jobs – High Paying (Customer Service Roles)
Posted on: 19-09-2024 00:00
Walmart Advertising Specialist
Posted on: 27-02-2025 00:00
Data Entry - Medical Records
Posted on: 14-11-2024 08:01
Sales Director - Intelligent Grid Systems - Northeast 1 Region - Boston, MA (Remote)
Posted on: 05-10-2024 00:00
Talent & Communications Co-op - July 2024
Posted on: 16-07-2024 19:02
Virtual Cruise Reservationist/Entry Level
Posted on: 28-11-2024 04:55
(Entry Level/No Experience Required) Walmart Data Entry Work From...
Posted on: 16-07-2024 18:59
Sr. Organizational Effectiveness Consultant [Remote]
Posted on: 31-01-2025 09:58