Remote Online chat Agent

Remote, USA Full-time Posted 2025-08-02

Pay Rate: $23.00

As an Online Chat Agent, you will play a vital role in ensuring excellent customer service through online chat interactions. You will be responsible for responding to customer inquiries, providing accurate information, and resolving their issues or concerns in a timely and professional manner...

Responsibilities: ? Responding to customer inquiries and resolving issues via online chat ? Providing accurate and helpful information to customers ? Escalating complex issues to the appropriate department ? Maintaining customer satisfaction by building rapport and addressing any concerns ? Ensuring timely and thorough follow-up on customer interactions

Requirements: ? Prior experience in customer service or a related field ? Excellent written and verbal communication skills ? Ability to multitask and handle multiple chat conversations simultaneously ? Proficiency in typing and using online chat platforms ? Strong problem-solving skills and attention to detail

Benefits:
? Competitive compensation of $28 per hour
? Opportunity for growth and professional development
? Flexible work hours
? Supportive and inclusive work environment

Brand: The Gramon Family of Schools
Address: 578 N Birdneck Rd Virginia Beach, VA - 84120
Property Description: VA LOCATION
Property Number: 4

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Remote Online chat Agent

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