Remote Online chat specialist
Company Description
The ?right fit? must be determined with care. Our extensive knowledge of the legal and regulatory environment assures our client?s plan design and operation will meet these requirements. We draw on this same knowledge base to provide our clients with ideas and strategies for maximizing plan contributions and asset accumulation...
Job Description
Responsibilities: ? Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns ? Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate ? Crete relationships with new customers to better understand and achieve their needs ? Respond to the customer questions, inquiries, requests and problems accurately, concisely and appropriately ? Promotes interest in client products and services ? Consistently achieves established standards of the position ? Continually portray and project a positive and professional image. ? Provide administrative support to the customer service team ? May assist with overflow work and other duties as needed ? Promotes interest in client products and services ? Consistently achieves established standards of the position ? Continually portray and project a positive and professional image ? Provide administrative support to the customer service team ? May assist with overflow work and other duties as needed ? This position is also a remote position in which you will be working from home
Qualifications
Requirements: ? High school diploma or equivalent. ? Experience in customer service. ? Strong telephone etiquette. ? Familiarity with CRM tools. ? Excellent communication skills. ? Ability to manage multiple tasks at once. ? Ability to adapt to different personalities.
Additional Information
All your information will be kept confidential according to EEO guidelines
Similar Remote Jobs
Remote Online chat specialist
Posted on: 23-09-2024 00:00
Apple Customer Care Jobs
Posted on: 23-09-2024 00:00
Professional Data Entry Keyer
Posted on: 23-09-2024 00:00
Remote Live Chat Agent
Posted on: 23-09-2024 00:00
Customer Service Enrollment Specialist
Posted on: 23-09-2024 00:00
Telechat/ Live Chat Support
Posted on: 23-09-2024 00:00
RCO Customer Service Representative
Posted on: 23-09-2024 00:00
Remote Data Entry Clerk
Posted on: 23-09-2024 00:00
Virtual Front Desk Receptionist
Posted on: 23-09-2024 00:00
Fully Remote Pharmacy Technician
Posted on: 23-09-2024 00:00
Remote Data Entry Level Clerk / Typing
Posted on: 16-07-2024 18:37
Delta Airlines Virtual Assistant Jobs (Work At Home)
Posted on: 16-07-2024 18:58
Remote Customer Support Agent - US - January 2025 | WFH
Posted on: 31-01-2025 10:01
Walmart Remote Customer service jobs
Posted on: 03-08-2024 00:00
Guest service manager
Posted on: 17-09-2024 00:00
Senior Financial Accountant-Remote (Pacific/Mountain Time Zone) ? ? USA
Posted on: 17-02-2025 05:59
Success Coach - Local (Part Time Sales & Customer Service Coordinator) | Remote | WFH
Posted on: 21-02-2025 00:00
Biology Expertise Sought for AI Training (Part time work from home)
Posted on: 09-10-2024 00:00
Online Sales Representative - Full Time
Posted on: 19-11-2024 06:07
Flexible Schedule: Remote Digital Chat Agent | $25-$35/hr
Posted on: 20-08-2024 00:00