Remote Outreach Agent- call center experience required ? $16/hr HOUSTON Only

Description

For immediate consideration please send resume to [email protected] (title: outreach remote Houston ...

A leading health technology company is looking for remote agents for an outbound call center
? Start Date: 9/9
? Location: Remote, need to live in Houston, Texas
? Equipment: will be shipped directly to candidate?s homes
? Pay: $16.00/hour
? Type of job: Temp to hire
? training: 8 days 8:00am ? 4:30pm CST
? Hours after training: 8:00am ? 4:30pm CST (30 min lunch)

Duties
? Agents will be on the phones all day making and receiving calls to/from providers office to obtain patient charts for insurance companies.
? Requires associates to meet specific KPI?s (key performance indicators) hourly
? All of their monitors can be mirrored and monitored. 100% of their work is monitored by a work force management team so everything can be seen live.

Requirements
? 6 months to 1 yr of call center experience, data entry with multi-tasking
? Candidates will be expected to meet hourly and daily KPI goals and should be prepared for these expectations prior to starting.
? Must be FT present at work and free of distractions such as TV, music, pets, cell phones, other people in the home, etc
? Ensure you are in a private area. Screens/Monitors can only be visible to you due to confidential information on screens. All calls are recorded for quality purposes
? Must have workstation that has enough room for two monitors, a laptop or desktop, and all other equipment with ethernet cable connected at all times.
? You are only permitted to work from your home address provided at the time you were hired. You must be logged in using work equipment only.
? Zero time can be missed within first 90 days.
? internet speed of 25 mbps download/10 mbps upload
? Assessments: Typing 20 wpm (2 attempts) & Computer assessment (75% or higher | 1 attempt)
? They must be comfortable being on camera if the supervisor requires it.

Dress code: Although they are remote, they will be required to be on camera for daily team huddle meetings

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