Seller Support Associate, Seller
Description
? The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers.
? Demonstrates effective, clear and professional written and oral communication...
? Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers? issues.
? Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
? Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
? Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
? Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
? Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
? Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller?s issues and questions.
Key job responsibilities
? Respond to Seller Queries via Phone, Chat and Email
? Handle queries from sellers across the world in their time zone
? Follow available guidelines while handling contacts to ensure seller experience
A day in the life
? Ensure Tools and resources are working before handling a contact
? Follow guidelines while responding to seller queries
? Highlight issues through available mechanisms
We are open to hiring candidates to work out of one of the following locations:
Virtual Location - TS
Basic Qualifications
? Speak, write, and read fluently in English
Preferred Qualifications
? Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Company - Amazon Dev Center India - Hyderabad
Job ID: A2598995
Similar Remote Jobs
Seller Support Associate, Seller
Posted on: 16-07-2024 18:51
Project Manager, TES Startup
Posted on: 16-07-2024 18:51
Software Development Engineer - PV App Resiliency
Posted on: 16-07-2024 18:51
Amazon Remote Work From Home Jobs - Hiring Now
Posted on: 16-07-2024 18:51
Online Amazon jobs at home ? Office Associate
Posted on: 16-07-2024 18:51
Amazon Jobs, Amazon Work From Home Jobs #Get-Job-Now ( Sr. HR?
Posted on: 16-07-2024 18:51
Amazon Virtual Customer Service Representative - Entry-Level
Posted on: 16-07-2024 18:51
Entry Level Remote Jobs Amazon
Posted on: 16-07-2024 18:51
Amazon Work at Home Data Entry Jobs
Posted on: 16-07-2024 18:51
Amazon content moderator jobs (Data Entry, Entry Level) $70-80/Year
Posted on: 16-07-2024 18:51
Walgreens Data Entry Jobs ||Remote|| (Senior Data Scientist) ? MySmartPros
Posted on: 31-01-2025 10:01
Data entry clerk
Posted on: 16-07-2024 18:53
Home Based Family Clinician
Posted on: 16-07-2024 18:35
Virtual Executive Assistants for US Based Companies - Work From Home
Posted on: 19-11-2024 06:08
Amazon jobs dallas
Posted on: 25-09-2024 00:00
Remote Delta Airlines Careers From Home(Entry Level / No Experience)
Posted on: 15-12-2024 15:02
Part Time , Data Entry , Work From Home , Online Data Entry
Posted on: 05-01-2025 17:59
(Staff Needed) Southwest Airlines Customer Service Remote Jobs
Posted on: 12-09-2024 00:00
Fully Remote- Work From Home
Posted on: 10-12-2024 18:33
Chat Support Specialist (Remote)
Posted on: 02-08-2024 17:49