Support Agent (100% Remote)
Job Title: Support Agent (100% Remote)
Employment Type: 6-Month Contract...
Location: Remote
Number of Positions: 1
Compensation: $20.00/hr w2
Overview:
We are seeking a Support Agent to provide customer service for a software division that offers integrated accounting, project management, and operations modules for contractors in the U.S. and internationally. This is an entry-level position, ideal for someone with strong communication and customer service skills.
Top Responsibilities: ? Answer high-volume incoming support calls, chats, emails, and online cases, routing them to appropriate team members. ? Assist customers with setting up and troubleshooting access to the Customer Portal. ? Maintain and update customer data in the CRM system, including contact information and software versions. ? Support customers, sales, and professional services in expediting cases and scheduling software deployment. ? Manage bounced emails and ensure customer contact information is accurate.
Required Skills:
? High school diploma or GED.
? Strong customer service orientation with excellent verbal and written communication skills.
? Ability to handle a high volume of support requests via phone, chat, and email.
? Experience with MS Office applications and data entry.
? Demonstrated dependability and ability to thrive in a fast-paced environment.
Preferred Qualifications: ? Some college coursework in business, accounting, or computer technology. ? Customer service experience. ? Advanced skills in Microsoft Excel and Word.
For immediate consideration please send your resume to Alexis May: [email protected]
Similar Remote Jobs
Support Agent (100% Remote)
Posted on: 07-11-2024 05:42
AWS IOT Java Fullstack
Posted on: 07-11-2024 05:42
Part Time Retail Associate
Posted on: 07-11-2024 05:42
Remote Non-QM Underwriter/Team Lead
Posted on: 07-11-2024 05:42
House and Airbnb Cleaner
Posted on: 07-11-2024 05:42
Delivery Driver (Entry Level)
Posted on: 07-11-2024 05:42
Remote Scheduling Coordinator/Entry Level
Posted on: 07-11-2024 05:42
Caregiver-Full Time Employment NOW!!!
Posted on: 07-11-2024 05:42
SNOW Functional Consultant ITOM
Posted on: 07-11-2024 05:42
Entry Level Sales Associate
Posted on: 07-11-2024 05:42
Urgent Hiring: Local IT Technician
Posted on: 09-10-2024 00:00
Inbound Contact Representative ? Work from Home in FL, IN, OH, TN...
Posted on: 16-07-2024 18:42
Virtual Assistant - Remote
Posted on: 16-07-2024 18:55
Best Remote Registered Nursing Clinical Reviewer PRN
Posted on: 06-10-2024 00:00
Junior Data Entry Operator | Remote
Posted on: 18-02-2025 03:59
IT Recruiter - 95% remote opportunity
Posted on: 27-02-2025 00:00
Remote Sales -No Cold Calling
Posted on: 24-01-2025 00:00
(Live Chat Remote Jobs) Apple Home Advisor Job ? Work From Home
Posted on: 12-12-2024 19:16
Staff iOS Engineer - Remote
Posted on: 27-02-2025 00:00
[Entry Level/No Experience] Disney Data Entry jobs
Posted on: 16-07-2024 18:41