Virtual Customer Service Associate
Description:
? Fully remote position
? Help people by taking calls and understanding customers? needs
? Create positive experiences for members as part of the Customer Experience team
Requirements: ? 1+ yr Call Center experience ? Answer incoming phone calls throughout scheduled shift ? Assisting customers with healthcare claims and enrollment ? A warm and friendly approach developing a good rapport with a caller ? Must be able to de-escalate and manage difficult calls ? Must strive to be professional, level-headed, to provide consistent, high-quality customer support ? Calls require excellent listening skills, research and attention to detail ? Up to 12 applications on one call ? Strong navigation skills, quickly transition from one task to another ? Proficient with dual monitors ? Excellent communication skills ? Minimum 25 WPM typing ? Keyboard shortcut knowledge ? High school diploma, GED ? Must reside in the US ? Successfully complete the mandatory paid 4-week training with 100% attendance
Benefits:
? Flexible scheduling
? Work-from-home opportunities
? Paid training
? Paid orientation and mandatory events
? Direct deposit payments
Similar Remote Jobs
Virtual Customer Service Associate
Posted on: 21-11-2024 08:14
Live Chat Specialist WFH
Posted on: 21-11-2024 08:14
online jobs for teen
Posted on: 21-11-2024 08:14
Verizon work from home
Posted on: 21-11-2024 08:14
Facebook Chat Assistant (Remote)
Posted on: 21-11-2024 08:14
Remote Live Chat Agent
Posted on: 21-11-2024 08:14
Remote Online Research Respondent
Posted on: 21-11-2024 08:14
Full Stack Developer Advisor
Posted on: 21-11-2024 08:14
Client Lead Recruiter, PXT
Posted on: 21-11-2024 08:14
Verizon Wireless Order Entry
Posted on: 21-11-2024 08:14
Customer service advisor
Posted on: 16-07-2024 18:44
Utilization Management Clinician Behavioral Health ...
Posted on: 16-07-2024 18:58
Special Education Teacher Onsite or Virtual 2024-2025 SY
Posted on: 16-07-2024 18:50
Online Academic Coach (HigherEd, Remote, Part-Time)
Posted on: 26-09-2024 00:00
Senior Manager, Demand Planning
Posted on: 16-07-2024 18:56
Merchandiser Full Time - Elk River
Posted on: 03-10-2024 00:00
Remote Customer Service Specialist
Posted on: 02-08-2024 17:48
Part-Time Evening Group Therapist ? Virtual in Tennessee
Posted on: 23-10-2024 04:43
Call Center Rep (Remote Opportunity!!)
Posted on: 31-01-2025 09:58
Work From Home Office Assistant
Posted on: 26-11-2024 06:19