Work From Home Customer Service Representative at Aetna

The flexibility of working from home as a Customer Service Representative at Aetna! Join a dynamic team committed to providing top-notch customer support. Enjoy the convenience of a remote position while earning competitive compensation. As a key player in the healthcare industry, Aetna values your dedication to customer service. Seize this opportunity to contribute to a healthier world and... elevate your career from the comfort of your home. Apply now for a fulfilling role with a renowned company.

Key Responsibilities: Respond to customer inquiries via phone, email, and chat in a professional and timely manner. Assist members with questions related to benefits, claims, and coverage. Provide accurate information and educate members on Aetna's products and services. Document customer interactions and transactions with a high level of accuracy. Collaborate with cross-functional teams to resolve customer issues.

Qualifications: High school diploma or equivalent; some college or relevant experience preferred. Previous experience in customer service, call center, or a related field is a plus. Excellent communication skills, both verbal and written. Strong problem-solving abilities and attention to detail. Ability to work independently and as part of a virtual team. Comfortable using technology and navigating multiple systems simultaneously.

Work Environment: This position offers the flexibility to work from the comfort of your home. Aetna provides the necessary equipment and resources to support a productive remote work experience.

Benefits:
Competitive salary.
Comprehensive health and wellness benefits package.
401(k) retirement savings plan with company match.
Career development and advancement opportunities.
Work-life balance and flexible scheduling options.

How to Apply: If you are passionate about delivering excellent customer service and want to contribute to the well-being of others, we encourage you to apply. Please submit your resume along with a cover letter outlining your relevant experience and why you are interested in joining Aetna as a Work From Home Customer Service Representative.

Aetna is an equal opportunity employer committed to diversity in the workplace. We encourage candidates from all backgrounds to apply

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