Work-From-Home Customer Service Representative (Full-Time)

Employer Industry: Business Process Outsourcing (BPO)

Why Consider This Job Opportunity...
? Competitive compensation packages with regular reviews and raises based on tenure and performance
? Regular daily, weekly, and monthly incentives including monetary rewards and prizes such as electronics and trips
? Opportunities for professional development and career advancement
? Engaging and fun work environment with a casual dress code
? Paid time off, paid holidays, and paid training opportunities

What To Expect (Job Responsibilities)
? Listen to customers, understand their needs, and resolve customer issues
? Utilize systems and technology to complete account management tasks
? Recognize sales opportunities and apply sales skills to upgrade services
? Explain and position products and processes to customers
? Ensure first call resolution through effective problem-solving and call handling

What Is Required (Qualifications)
? Must be 18 years of age or older
? High school diploma or equivalent
? Excellent organizational, written, and oral communication skills
? Ability to type swiftly and accurately (20+ words a minute)
? Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

How To Stand Out (Preferred Qualifications)
? Experience in customer service, tech support, inside sales, or back-office support
? Strong team orientation and customer focus
? Ability to thrive in a fast-paced environment with change and ambiguity

#BusinessProcessOutsourcing #CustomerService #CareerOpportunity #CompetitivePay #ProfessionalDevelopment

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