Customer Service Representative
Firstsource Healthcare has immediate full time Work from Home positions available as Customer Service Agents.
The responsibilities for this position include but are not limited to the following duties:
? Handling a high volume of inbound calls for Healthcare Member and Provider inquiries
? Be able to answer Healthcare Member and Provider inquiries and type information into the computer system simultaneously
? Web camera visibility
Our agents start at $14 an hour base pay + $1 more per hour for attendance & performance bonus incentives
Training is 8:30am-5pm eastern time Monday thru Friday for 4-5 weeks.
Production schedules, after Training, range between 8am & 8pm
Opportunity to select a competitive benefits package (health, dental, vision, life, 401k)
Paid Time Off
? Must have Internet to include a router with Ethernet jack for connectivity to PC
? Must have a private workstation to perform your work
? Call center experience. Health insurance experience preferred.
? High School... diploma or equivalent is required.
? 2 years customer service experience preferred
? Minimum typing speed = 30-35 wpm preferred
? Substantial understanding of the job
? Apply knowledge and skills to complete a wide range of tasks.
? Excellent written and verbal skills.
? Problem-solving skills.
? Basic knowledge of personal computers required
? Strong reading comprehension and writing skills
? Follow established procedures to meet customer needs.
We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law
Similar Remote Jobs
Customer Service Representative
Posted on: 18-09-2024 00:00
Operational Support Specialist
Posted on: 18-09-2024 00:00
Data entry clerk
Posted on: 18-09-2024 00:00
Remote Moderators (Mexico)
Posted on: 18-09-2024 00:00
Sales Support Specialist
Posted on: 18-09-2024 00:00
Customer Support Engineer
Posted on: 18-09-2024 00:00
Customer service data
Posted on: 18-09-2024 00:00
Revenue Support Specialist
Posted on: 18-09-2024 00:00
Freelance Virtual Assistant
Posted on: 18-09-2024 00:00
Member Support Specialist
Posted on: 18-09-2024 00:00
OVERNIGHT Crisis Call Specialist - Maine Crisis Line - full time, remote optional (in ME)
Posted on: 24-09-2024 00:00
American Express Data Entry Virtual Remote Jobs
Posted on: 16-07-2024 18:42
Registered Nurse, Ambulatory - Remote Triage, Part Time Weekends
Posted on: 30-10-2024 05:36
Remote Sales Director for Luxury Yacht IT and Audio/Video Integration
Posted on: 13-11-2024 04:55
Senior Healthcare Account Manager - Remote | WFH
Posted on: 14-08-2024 00:00
Remote Call Center Representative
Posted on: 19-07-2024 07:10
Detail-Oriented Data Entry Specialist - Full-Time & Part-Time Opportunities
Posted on: 03-09-2024 00:00
Part-time Wordpress Developer (20 hrs/week)
Posted on: 19-11-2024 06:06
Customer Service Representative - Remote - 8:00am-5:00pm M-F...
Posted on: 16-07-2024 18:41
Amazon Immediate Data Entry Jobs Opening ? Work at Home
Posted on: 10-09-2024 00:00