Online Chat Representative

Remote, USA Full-time Posted 2025-03-12

About us
As an Online Chat Representative, you will be responsible for providing customer support and assistance through online chat services. This role requires effective communication skills and the ability to assist customers with their inquiries promptly and professionally.

    Duties
  • Engage with customers via online chat to provide support and answer inquiries
  • Utilize proper phone etiquette in written communication
  • Perform data entry tasks accurately and efficiently
  • Assist customers in multiple languages, including Spanish if bilingual
  • Provide client services and sales support through chat interactions
    Qualifications
  • Proficient in written communication
  • Ability to multitask and navigate between different chat conversations
  • Experience in customer support or a similar role is beneficial
  • Bilingual proficiency, especially in Spanish, is a plus
  • Strong problem-solving skills and attention to detail

Job Types: Full-time, Part-time

Pay: $19.10 - $23.00 per... hour

Expected hours: No less than 40 per week

Benefits:
? 401(k)
? Dental insurance
? Flexible schedule
? Health insurance
? Paid time off
? Vision insurance

Shift:
? 10 hour shift
? 12 hour shift
? Day shift
? Morning shift

Work Location: Remote

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