WORK FROM HOME
Job Title : Work From Home Customer Service Representative
Employer : FedEx...
Job Description :
As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email, and chat.
You will ensure that customers receive timely and accurate information about their shipments, supporting FedEx?s commitment to excellent customer service.
Key Responsibilities :
? Respond to customer inquiries via phone, email, and chat.
? Provide information about shipping services, rates, and delivery times.
? Resolve customer issues and complaints in a timely manner.
? Process orders, track shipments, and handle returns.
? Document customer interactions and maintain accurate records.
? Follow company policies and procedures to ensure customer satisfaction.
? Collaborate with other team members and departments to resolve complex issues.
Qualifications :
? High school diploma or equivalent.
? Previous customer service experience preferred.
? Ability to work independently and manage time effectively.
? Reliable internet connection and a quiet workspace.
? Basic computer skills and familiarity with customer service software.
Last updated : 2024-08-23
Similar Remote Jobs
WORK FROM HOME
Posted on: 23-08-2024 00:00
WORK FROM HOME
Posted on: 23-08-2024 00:00
Live Chat Specialist
Posted on: 23-08-2024 00:00
Remote Customer Service
Posted on: 23-08-2024 00:00
Virtual Education Consultant
Posted on: 23-08-2024 00:00
Independent Healthcare Recruiter
Posted on: 23-08-2024 00:00
Online Accounting/Bookkeeping Admin
Posted on: 23-08-2024 00:00
Live Chat Assistant
Posted on: 23-08-2024 00:00
Administrative Support Specialist
Posted on: 23-08-2024 00:00
Drive with DoorDash
Posted on: 23-08-2024 00:00
Earn Cash From Taking Surveys Online
Posted on: 03-01-2025 07:35
Sr associate compliance
Posted on: 08-10-2024 00:00
Full-Time Amazon Delivery Driver – New York
Posted on: 19-09-2024 00:00
Home Health Aide
Posted on: 19-11-2024 06:06
Amazon chat support jobs work from home | live chat support jobs in USA
Posted on: 11-08-2024 00:00
Administrative Coordinator - Part Time - Day Shift - AGH
Posted on: 27-02-2025 00:00
[REMOTE] Senior Paid Acquisition Specialist
Posted on: 27-02-2025 00:00
Part Time - Health Care - Research Assistant
Posted on: 23-02-2025 00:00
Entry Level Position - HIRING ASAP!!!
Posted on: 03-01-2025 07:35
Customer Service Representative/Dispatcher
Posted on: 05-09-2024 00:00